Frequently Asked Questions

Everything you need to know about our signature fresh rose arrangements, care instructions, and concierge delivery options.

Products & Arrangements

We offer exquisite, hand-selected fresh luxury roses, sourced from premium farms and arranged in our signature luxury boxes. We specialize in stunning fresh floral artistry for discerning clients who demand the absolute finest.

With proper care, our fresh roses typically remain vibrant and beautiful for 5 to 7 days, and sometimes even longer depending on the environment in which they are displayed.

Yes! Because our roses are 100% natural and freshly cut, they carry a delicate, natural rose fragrance. We select varieties known for both their beautiful bloom shape and natural scent.

Care & Gifting

Our roses are arranged in water-absorbent floral foam to keep them hydrated. Caring for them is very simple:

1. Pour 50-100ml of cool fresh water into the center of the arrangement daily to keep the foam moist. 2. Keep the roses in a cool environment (ideally 18-22°C). 3. Keep them away from direct sunlight, heating vents, and air conditioning drafts. 4. Do not remove the roses from their custom luxury box.

You can keep them in our custom luxury box, which contains specialized water-absorbent floral foam. However, if you wish to transfer them, gently pull the stems, cut 1 inch at a 45-degree angle under water, and place them in a clean vase of fresh water.

Absolutely. You can customize the size of the luxury box, the box color, and the rose color arrangement (including custom patterns, letters, or initials). Contact our Concierge Desk to place a fully bespoke order.

Yes, every order includes a handwritten custom card. You can enter your personalized message during checkout.

Delivery & Logistics

Yes, we offer same-day delivery in Lucknow and select locations. Please place your order before 9:00 PM to ensure same-day delivery.

We currently serve Lucknow, Delhi NCR, Gurugram, Noida, Ludhiana, Chandigarh, Ghaziabad, Mohali, Panchkula, Zirakpur, and Faridabad.

All arrangements are hand-delivered in temperature-controlled transits or protective custom outer boxes to prevent bruising and ensure they arrive in pristine, show-stopping condition.