FAQ

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Frequently Asked Questions

1. ARE THE ROSES REAL?

Yes they are real hand picked roses.

2. AM I ABLE TO ARRANGE A SPECIFIC TIME FOR THE FLOWERS TO BE DELIVERED?

India on specific locations

You can choose your preferred day in the delivery calendar at the checkout process.

We deliver /india.

Fresh roses are deliver 24/7days ( request be made on calendar or by phone in certain listed cities_

Please note: if you don’t choose your delivery date, we are not able to prepare and deliver your arrangement!

3. CAN I ORDER VIA E-MAIL OR OVER THE PHONE?

No, all the orders have to be placed over the website or on 8198845143(WhatsApp)

4. DO YOU OFFER SAME DAY DELIVERY?

Usually we don’t. Please contact us at 8198845143 or thetrillionroses.in@gmail.com

5. HOW MANY DAYS AHEAD SHOULD I PLACE MY ORDER ?

You can order with 1-day prior notice so next day deliveries are welcome.

6. DO YOU CHARGE FOR THE INDIA WIDE DELIVERY?

At this stage the delivery is free in Delhi Metro area however delivery charges may apply to certain areas.

You will see these areas in the checkout process at the delivery section. Delivery charges may apply for major occasions like Valentine’s Day or Mother’s Day.

7. DO YOU DELIVER ON SUNDAY?

Yes we deliver on Sunday.

8. DO YOU ACCEPT RETURNS?

We are unable to accept returns due to the delicate nature of the products and all of our arrangements are specially designed to a specific individual. We guarantee that you will receive the same colored products shown on our website and instagram page.

9. CAN I TAKE OUT THE FLOWERS FROM THE BOX

No – Roses are carefully placed into the box and you would damage the arrangement and the roses if you took them out. They are designed to be in box.